State Farm® Insurance Agent Tamara Thomson

"I would like to thank Katherine Bonillasorto for her excellent customer service. Earlier this year I decided to close my accounts with State Farm which I had for over 18 years. I had a wonderful agent named Raul Braun but he retired. I was assigned a new agent who I have been very unhappy with. My emails and texts were not responded to. When I called the Central Office , the customer service rep was very abrupt with me. He did not want to help me and told me to talk to my agent. I told him my agent was not responding to my messages, that's why I was calling the Central Office. I was initially happy when Mr. Braun my first agent in Maryland. He would personally call me when I needed to talk to him. His office staff knew me and were always respectful and professional in the way they treat me after being a client for so long. I eventually move from Maryland. I have been unhappy with my agent and I am closing my 2 accounts with State Farm. However, when an individual goes out of their way to help you, she needs to be recognized. I would like to give a shout out to Katherine Bonillasorto in Baltimore, Maryland for respecting me as a valued customer for the past 18 years. State Farm needs more employees like her. Thank you Katherine.! I wish you the very best with your career. Stae Farm is very lucky to have you."

"super helpful!"

"Thank you.\nSo much , keep up the good work"

"Very professional and take care of the customer needs always."

"Caison has been so helpful on several occasions. Very understanding, professional and polite."

"I think the auto insurance is ridiculous, high"

"Very patient when answering questions. Very polite"

"I love the way I am allowed to pay my bill with Tamara Thompson's State Farm branch. Every employee i have spoken with (in the past year or two) has conducted themselves as caring professionals. It's so easy and convenient. I love it."

"I have life insurance through Tamara at State Farm. Any questions that I have she is always there to answer them. She helped me find the best fit for my life insurance. Whenever I go in there the staff is always so friendly. I'm glad to know Tamara personally and professionally. If you choose her for insurance you won't be disappointed. Update, I also have car insurance through State Farm now. I was previously with Progressive but they were too expensive. Even with my son being a new driver and having a new car we are paying less then we were. Thank you Diana for all your help!!!"

"Diana is the best ❤️"

"Kevin was and is so helpful in making sure i fully understood what my policy was! I appreciate that kind of service’"

"Tamara and her staff are profession, helpful and actually care about their clients. Katherine is always quick and efficient in fulfilling requests as they are needed for our business, which is quite often!! Thank you for everything you do in keeping our business protected and updated!!"

"Always helpful staff...I hated when my old agent retired...they left me in good hands!!"

"Everyone here are super awesome. Tamara and gang care about their customers and help always in any way they can."

"Kevin is an excellent agent . Always friendly and reliable ! My favorite!"

"Kevin is a outstanding guy, helped me understand some of the policies, and got me a better deal"

"ممتاز"

"Kevin was amazing!! Answered all necessary questions!!"

"Kevin was a great agent, explained everything thoroughly!!"

"I highly recommend great car insurance from Tamara at State Farm! They are the best! Irene Lericos"

"Kevin was incredibly helpful. His calm and soothing voice creates a welcoming atmosphere, making the experience feel like family. I truly appreciate everything you do to ensure my family and I receive the best car insurance options. Safety is essential, and your dedication makes all the difference."

"Although the national prices continue to increase, the customer service in this office remains outstanding!"

"Kevin is always super helpful and fast!!"

"Friendly great service....definitely a thumbs up for me"

"I worked closely with Kevin while choosing coverage for my home and vehicle. He was patient, responsive, and extremely helpful throughout the entire process. I am very appreciative for his assistance. Thank you."